PLAN - WHAT DID YOU SET OUT TO DO? | |
| Summary/ Description of Activity | |
| A half day session helping seniors to set up an email address for their personal use. Using the UKonline My Guide program for initial training and moving on to an email address of their choice. | |
| Learning objectives: | |
| The learner will be able to apply for 2 personal email addresses. The first email address will be via Myguide which is a simple email facility with online training available. The second email address will use a well recognised email account such as Google, Hotmail or yahoo. At the end of the session both email addresses will be active and a trial message will have been sent from account and a message received into the account. | |
| DESCRIPTION OF ACTIVITY | |
| Date [dd/mm/yyyy] | 14/09/2008 |
| Length of activity | 3 hours |
| Frequency | One off as required |
| Organiser | Learning development Librarian |
| Tutor | Learning development Librarian |
| Group Size | 2 maximum. Best on a one to one basis |
| Venue | Library Training suite |
| Location | Barnstaple UK |
| Environment | urban |
| Location Factors | none |
| Partnerships | UKonline |
| Target group | Internet beginners. Over 50 age group |
| Contact | none |
| Marketing | Internal only as very popular with library users |
| Method of delivery | One to one or very small groups |
| Equipment required | Public access computer. Access to Myguide website |
| Other Factors | Make sure that system is running at optimum capacity |
| Tasks | (Task4) Maintain and increase seniors competences |
EVALUATION OF ACTIVITY| Evaluation of the Learning Objectives |
| The participants were able to sign up for the Myguide email address even though they were beginners. Only some of them wanted to sign up far an additional email address as they felt that one was sufficient. |
| Evaluation of the activity |
| Very relaxed and friendly session. Participants were very keen and eager to get an email address as they wanted to be in contact with their families who live in Australia. The website is a bit complicated at the beginning for complete beginners – so it is felt that it is best to have a member of staff sitting with them during the sign-up process. Make sure that data confidentiality is maintained. |
| Evaluation of what was learned by the participants |
| The participants learned how to set up an email account. How to send an email. How to retrieve an email from the inbox. |
| Evaluation of what staff have learned |
| It is necessary to find out the level of IT competence of the participant before the session starts. Those with little or no experience need basic skills such as mouse and keyboard skills. Those users with better skills or more experience are better able to sign up for 2 email addresses. |
| Keywords |
| UK; Devon; email; workshop; activity learning; |
| ANALYSIS OF EVALUATION |
| What would you change to improve activity? |
| Have an initial session to determine levels of ability . this could be done through a simple question and answer session. |
| What particular circumstance could affect a change in the activity? |
| UKonline is a UK organisation that provides a simple email account with online training. Other European partners will need to find a suitably simple email provider from their participants. |
| Other possible Activities |
| Sending attachments. |
| Best practice |
| Yes – very effective for library users as it is informal and relaxed. Very good user feedback. |
| Transferability: |