PLAN - WHAT DID YOU SET OUT TO DO? | |
| Summary/ Description of Activity | |
| A three hour session for seniors who would like to know how to use the online auction site Ebay. Will include adding an item for sale on the Ebay site by a member of staff. | |
| Learning objectives: | |
| The participant will be able to set up a buyer’s or seller’s account with Ebay. They will be shown how to enter an item for sale on the site and how to bid for an item they wish to purchase. They will also learn how to use eBay as a research tool and become aware of the security issues involved with adding personal details onto a website. | |
| DESCRIPTION OF ACTIVITY | |
| Date [dd/mm/yyyy] | 22/10/2008 |
| Length of activity | 3 hours |
| Frequency | One off as required |
| Organiser | Learning Development Librarian |
| Tutor | As above |
| Group Size | Maximum of 12 |
| Venue | Library Computer Training Suite |
| Location | Barnstaple UK |
| Environment | Urban |
| Location Factors | None |
| Partnerships | None |
| Target group | Over 50 age group with some knowledge of the internet |
| Contact | Contacted people who had already attended computer training sessions in the library |
| Marketing | Poster in library, article in local newspapers. Word of mouth. |
| Method of delivery | Tutor led, with assistance from 3 library reference staff. |
| Equipment required | Public access computers, interactive whiteboard. Photo of article to sell. Bank details required if participants wish to set up an account. Email address required. |
| Other Factors | Computers need to be working properly. Ebay site needs to be working. Need an item to sell and a staff member needs a seller’s account. |
| Tasks | (Task4) Maintain and increase seniors competences |
EVALUATION OF ACTIVITY| Evaluation of the Learning Objectives |
| The participants were able to sign up for an Ebay account if they wished. They will need to check their bank accounts as part of the authorization process for obtaining a PayPal account. They were able to see how to put an item up for sale and can now track the item used over the next week. Some participants just wanted to learn about it rather than actually sign up. |
| Evaluation of the activity |
| A good size group. A relaxed and fun session with plenty of staff available to help those who required assistance. A couple of participants had not brought all the information they needed to sign up. A checklist of what to bring could be given to each participant next time the event is held so that they come with all the details they need. Overall they learnt the basics of how to use Ebay. |
| Evaluation of what was learned by the participants |
| Participants learnt how to use Ebay, including how to assess the reputation of other sellers and what they are offering. Participants learnt how to register on the Ebay site. They learnt how to search it and bid for an item. They also learnt how to add an item for sale. They could learn more about bidding for items as the course spent more time looking at the process of selling. |
| Evaluation of what staff have learned |
| Need to ensure participants have a basic knowledge of the internet and have an email address. One person could not remember their email address which meant that time was spent by a member of staff trying to help her to log in to her email. Users who wish to sell items need to know how to download photos of the items as there is not time to cover this in any depth during the session. |
| Keywords |
| Learning group; Devon; England; UK; ebay; Website; Internet; |
| ANALYSIS OF EVALUATION |
| What would you change to improve activity? |
| Have another 3 hour session a week later to watch the progress of the item put up for sale the week before. It should be sold during this time. Participants would have seen the complete process of selling. An extra session would also enable them to get help with queries that have occurred whilst they have been using the site over the week. |
| What particular circumstance could affect a change in the activity? |
| Ebay is used in other countries therefore there should not be a problem running this training. Good internet links are required. |
| Other possible Activities |
| Another session concentrating on buying from Ebay. Looking at alternative auction sites. |
| Best practice |
| Yes as the group was small and there were plenty of staff, participants were able to get the help they needed. Good user feedback. |
| Transferability: |
| N/A |